Returns

HomeReturns

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Mega Mobiles
Attn: Returns
RMA #
142 Leagrave Rd
Luton, LU4
United Kingdom

Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: [email protected]

What people say about us

All reviews have been collected regularly from, Google and Facebook.

asad ali
asad ali 2 days ago
★★★★★
Fixed my Ps5 hdmi port, friendly and professional. Highly recommend for anyone with the same issue.
Beerus Quailey
Beerus Quailey a day ago
★★★★★
Working perfectly fine
Jill Twort
Jill Twort a day ago
★★★★★
Very friendly and a helpful gentleman. Quick repair. Very happy with results. Would recommend this company.
Robert Wardlaw
Robert Wardlaw 2 weeks ago
★★★★★
I visited Mega Mobiles & Laptops to replace a broken screen on a Google pro 9 they had to ordered in a replacement screen the phone was fixed in less than a day showed great service
laylah
laylah a week ago
★★★★★
it was great service and good price and the screen quality is absolutely fantastic i would recommend anyone to come here.
Uzma Aslam
Uzma Aslam a day ago
★★★★★
Came here a few weeks ago ago and the brother very quickly told me what was wrong with the phone and fixed it within ten minutes. Back screen was also smashed but he advised not to get that fixed as the phone was not worth a lot and to put an opaque cover on it instead. Thank you. Highly recommended!
Hamza Pirzada
Hamza Pirzada 20 hours ago
★★★★★
Needed an iPhone screen replaced and came to Mega Mobiles after being recommended it by a friend, and I can see why! Great service, thank you. Brother Haroon was very quick and professional, and the service was reasonably priced. Definitely will be my go-to for future services.
Clement Musonda
Clement Musonda 19 hours ago
★★★★★
Great service and reasonable price, called up about my broken phone camera and all was sorted swiftly in the same day.
Fahad
Fahad a week ago
★★★★★
Got my phone's charging port swapped out since it wasn't working. Very fast (literally 15 minutes after handing my phone over), good pricing, can't think of anything else to say.
Syed Ahmed Ali Shah
Syed Ahmed Ali Shah 2 weeks ago
★★★★★
Came with a charging port issue for my oneplus 9 and they fixed it very quickly.
Dragos1x
Dragos1x 22 hours ago
★★★★★
Quick and easy
Froz
Froz a day ago
★★★★★
Really good customer service and really reliable and welcoming. Highly recommend.
Tori XCX
Tori XCX a day ago
★★★★★
Had the pleasure of getting my iPhone screen repaired at Mega Mobiles today and the service was outstanding. Run by honest, genuine people with a lot of expertise and attention to detail. Will return in the future 😊🌻✨
A
A 5 days ago
★★★★★
Fast service and very efficient
Yasmine Omar
Yasmine Omar 3 days ago
★★★★★
Walked in today as my son snapped his charger in his iPad. The man was lovely and managed to get it out straight away and didn’t even charge me. Thank you so much!!
Jenny Sanders
Jenny Sanders 3 days ago
★★★★★
Very friendly. Charging port changed in 15 minutes. Definitely recommend.
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Mega Mobiles

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Mega Mobiles Verified

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