Mega Mobiles, Luton

Apple authorised repair centre?

Looking for an Apple authorised repair centre in Luton? Mega Mobiles is an Apple Independent Repair Provider, so we can repair out-of-warranty iPhones and Macs with genuine Apple parts, tools and diagnostics.

Independent Repair Provider

Genuine Apple parts.
Apple tools.
Hands trained to Apple's standard.

We're part of Apple's Independent Repair Provider programme. Ask for an IRP repair and your iPhone or Mac is fixed with parts sourced directly from Apple, checked with Apple diagnostics, using Apple's procedures.

Listed as Nexela Communications Ltd, Luton. Out-of-warranty repairs only; repairs under Apple's warranty or AppleCare go to Apple.

A tidy repair bench with a microscope, hot-air station and phones waiting in trays

Apple authorised repair centre or Independent Repair Provider?

Many people search for an Apple authorised repair centre when their iPhone breaks. It helps to know that Apple runs two programmes for repair businesses. This guide explains the difference, what it means for your repair and how to check any shop, including ours.

Two kinds of Apple repair partner

Apple lists two types of repair business on its website:

Apple authorised repair centre alternative in Luton: genuine Apple parts fitted at Mega Mobiles
  • Apple Authorised Service Providers carry out repairs on Apple's behalf, including repairs covered by Apple's warranty and AppleCare.
  • Apple Independent Repair Providers carry out out-of-warranty repairs using genuine Apple parts, tools, training, service guides and diagnostics.

Mega Mobiles is an Apple Independent Repair Provider. We are not an Apple authorised repair centre in the warranty sense, and we will never pretend to be. What we offer is genuine Apple parts and Apple procedures for repairs that are no longer covered by Apple.

What genuine Apple parts mean for your iPhone

As an Independent Repair Provider we can order parts sourced directly from Apple for eligible repairs. That covers common jobs such as iPhone display and battery replacements, and Mac repairs such as logic boards. We check the result with Apple diagnostics, using Apple's own procedures.

Genuine Apple parts are optional. Ask for an IRP repair when you book, and we will confirm whether it is available for your model and what it costs. You can compare prices for every model on our iPhone repair page.

When to use an Apple authorised repair centre instead

If your iPhone or Mac is still under Apple's limited warranty, or you have AppleCare, go to Apple or an Apple authorised repair centre first. Those repairs may be free or cheaper under your cover, and repairs by an Independent Repair Provider are not covered by Apple's warranty or AppleCare.

Apple's own repair and service page explains your options and lets you check your coverage. If your device is out of warranty, an Independent Repair Provider like us is often the quicker route, because most repairs are done while you wait.

How to check an Apple authorised repair centre or IRP

Apple publishes a search tool for both programmes. Visit Apple's repair provider check, choose the United Kingdom and search for Luton. Mega Mobiles appears under its company name, Nexela Communications Ltd. Mega Mobiles is a trading name of Nexela Communications Ltd, company number 05640811.

The same tool shows every Apple authorised repair centre near you, so you can choose the right option for your device and your cover.

What happens during an IRP repair

  • Check. We confirm the fault and your model, and tell you whether a genuine Apple part is available.
  • Price. You see the price for the repair with a genuine Apple part before anything is ordered or started.
  • Repair. We fit the part using Apple's procedures and tools.
  • Test. We run Apple diagnostics and test the device with you before you leave.

If the part has to be ordered from Apple, we tell you the expected date and keep you updated.

Genuine Apple parts or other quality parts?

Not everyone needs a genuine part for every repair. For many repairs we also offer high-quality parts at a lower price, and we explain the difference so you can choose. Recent iPhone models can show a message in Settings when a screen, battery or camera is not a genuine Apple part. If that matters to you, or you plan to sell the phone later, a genuine part through our Apple Independent Repair Provider service is the better choice.

Mac repairs

The programme also covers out-of-warranty Mac repairs, such as logic board and display work, with genuine Apple parts where available. Because Mac parts differ so much between models, we quote each Mac repair after checking the exact model and fault. Start with our laptop repairs page to send us the details.

Searching for an Apple authorised repair centre near Luton

If you searched for an Apple authorised repair centre because you want a repair you can trust, ask any shop the same three questions. Can they show you their listing on Apple's provider check? Do they use genuine Apple parts, and can you choose? Will they test the device with you before you pay? We are happy to answer all three.

Which Apple repairs we carry out

  • iPhone screens, batteries, charging ports, cameras, speakers and buttons
  • iPad glass, screens, batteries and charging ports
  • Apple Watch screens and batteries
  • MacBook screens, batteries, keyboards and other faults, quoted per model

Most iPhone repairs are done while you wait, usually in under an hour. Every repair is tested with you before you leave and comes with a warranty.

Why people in Luton choose us

We have been repairing phones on Leagrave Road for 27 years, and customers rate us 4.9 stars from 920 Google reviews. People come to us when they want an honest answer, a fair price and their phone back the same day, whether or not they need genuine Apple parts.

Ready to book? Choose your model on our phone repairs page, or contact us with any questions about Apple repairs.

What being an IRP means.

The Independent Repair Provider programme lets qualifying businesses offer out-of-warranty repairs for iPhone and Mac. As an IRP we can use genuine Apple parts sourced directly from Apple, along with Apple tools, training, service guides and diagnostics.

That covers repairs such as iPhone display and battery replacements, and Mac logic board and video card replacements. Ask in store or when you book if you would like your repair done with genuine Apple parts as part of our IRP service.

Repairs under Apple's warranty or AppleCare are handled by Apple and Apple Authorised Service Providers.

Provider name
Nexela Communications Ltd
City
Luton
Country
United Kingdom
mm bench | Mega Mobiles Luton

Questions? Answers.

Is Mega Mobiles an Apple authorised repair centre?

No. We are an Apple Independent Repair Provider, which means we can use genuine Apple parts, tools and diagnostics for out-of-warranty repairs.

Can you fit genuine Apple parts?

Yes, for eligible iPhone and Mac repairs. Ask for an IRP repair when you book and we will confirm availability and price.

Is my iPhone still covered by Apple after your repair?

Repairs by an Independent Repair Provider are not covered by Apple's warranty or AppleCare. If you are still covered, go to Apple first.

How can I check you are an Independent Repair Provider?

Use Apple's repair provider check and search for Nexela Communications Ltd in Luton, United Kingdom.

Book an iPhone repair. Genuine parts on request.

Walk in to our Leagrave Road shop, or book a time and we will have your part ready.

Book a repair

Choose a time to drop it in.

Preferred drop-off date

Rather talk? Message us on WhatsApp or call 01582 511611.

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