Xbox One repairs.

Xbox One repair in Luton

Xbox One repair in Luton starts from £59 at Mega Mobiles, and most jobs are done while you wait at our shop on Leagrave Road. This guide lists every Xbox One repair we do, with prices, repair times and what to expect when you bring it in.

We have been repairing consoles in Luton for 27 years. You can walk in any day between 9am and 8pm, book a time online so we have the part ready, or use our collection service in Luton and postal repairs from further away. We are rated 4.9 stars from 920 Google reviews.

Xbox One repair prices

Prices include the part and fitting. Most repairs take up to 60 minutes and come with a 3-month warranty.

Disk drive

An Xbox One that won't read discs, ejects them on its own or makes grinding noises has a faulty disc drive.

We repair or replace the disc drive, check it is paired correctly with the console and test it with several discs.

Insert discs gently and keep the console level and still while a disc is spinning.

The Xbox One disk drive costs £59, takes up to 60 minutes, and comes with a 3-month warranty on the part and our work.

Replacement fan

An Xbox One that sounds like a jet engine or shuts down mid-game is overheating. Dust, a worn fan or dried thermal material are the usual causes.

We strip and clean the cooling system, replace the fan if it is worn and renew the thermal paste or liquid metal where the console uses it, then test under load.

Give the console space to breathe: keep it out of closed cabinets, stand it away from walls and dust the vents every few weeks.

The Xbox One replacement fan costs £59, takes up to 60 minutes, and comes with a 3-month warranty on the part and our work.

Software errors

Error codes, an Xbox One stuck on start-up, failed updates or safe-mode loops are often software faults rather than hardware.

We diagnose the error, repair or reinstall the system software where possible and test that games and updates run.

Let updates finish without switching the console off, and keep some free storage so updates have room to install.

The Xbox One software errors costs £59, takes up to 60 minutes, and comes with a 3-month warranty on the part and our work.

HDMI port

No picture on the TV, a flickering signal or a port that looks bent are classic signs of a damaged Xbox One HDMI port. It often happens when a console is moved with the cable still plugged in.

The faulty port is desoldered and replaced with a new one, then the console is tested on a display for picture and sound before you collect it.

Most HDMI ports break when a console is moved or knocked with the cable still in. Leaving some slack in the cable behind the TV takes the strain off the port.

The Xbox One hdmi port costs £69, takes up to 60 minutes, and comes with a 3-month warranty on the part and our work.

Other repairs

Not every fault fits a list. Liquid damage, an Xbox One that won't turn on, board faults, cameras, buttons and anything else can be checked in the shop.

Bring it in or send a photo on WhatsApp and we will give you a price before doing any work.

Whatever the fault, switch the device off if it has been wet and don't try to charge it until we have checked it. That gives liquid-damaged boards the best chance.

The price depends on the fault, so we quote it after a quick check. Most of these repairs take up to 60 minutes, and come with a 3-month warranty on the part and our work.

Common problems we fix on the Xbox One

Most consoles come to us with a damaged HDMI port, overheating and loud fans, controllers that won't charge or disc drives that stop reading. On the Xbox One a dusty cooling system is often the hidden cause of shut-downs and noise, so a clean and fresh thermal paste is worth doing alongside any other repair.

Before you bring your Xbox One in

• Bring the Xbox One with its power cable.
• Bring the controller too if it is part of the problem.
• Sign out of accounts you share if you prefer; we only need the console to start up.
• Tell us what you have already tried, such as a reset or a different cable.

Signs your console needs a repair

• No picture on the TV, or a picture that drops out.
• Loud fans, overheating warnings or shut-downs during games.
• Discs that won't read or eject.
• Error codes or a console stuck on start-up.
• A controller that won't charge or dies quickly.
• No power, or clicking from the power supply.

If you notice any of these, it is usually cheaper to fix them early. A cracked screen lets dust and moisture in, and a tired battery puts strain on the rest of the console.

What affects the price of a repair

The prices on this page are for the part and fitting. The main things that change a price are the model, the part needed and whether there is more than one fault. A cracked screen on a console that has also been dropped in water, for example, may need more than one part.

We always check the console first and tell you the price before we start. If we find something else while it is open, we ask before doing any extra work, so the price you agree is the price you pay.

How long repairs take

Most repairs are done while you wait, usually within an hour, so you can stay in the shop or pop out and come back. Some parts for older or less common models need ordering, which is why we ask you to book online or message us on WhatsApp before you visit, so we can make sure the part is ready.

If a repair is going to take longer, for example a board repair or a part on order, we tell you when you drop it off and let you know as soon as it is ready.

Our warranty

Every repair comes with a warranty on the part we fit and our work. If the repair develops a fault within the warranty period, bring it back with your receipt and we will check it and put it right. Keep your receipt or booking confirmation, as it shows the date of the repair.

The warranty covers the part and the work we did. If the console is dropped or gets wet again after the repair, that is new damage, and we will quote for it in the same way as before.

Repair or replace?

A repair is almost always cheaper than a new console, and it keeps your data, settings and apps exactly as they were. As a rough guide, if the console does everything you need and the repair costs less than a third of a replacement, repairing it is the better value.

It can be worth thinking twice if the console has several faults at once, no longer gets software updates, or has been badly damaged by liquid. In those cases we will tell you honestly what we find and what the repair would cost, and you decide. If you do decide to replace it, we also buy used phones, so your old device may still be worth something.

Collection and postal repairs

Can't get to Leagrave Road? We collect broken devices from around Luton and bring them back once they are fixed. If you live further away, our postal repair service lets you send the console to us and have it returned after the repair.

Contact us first on WhatsApp or by phone on 01582 511611, tell us the model and the fault, and we will confirm the price and how to send it. Pack it well, switch it off and include your name, phone number and a short note of the problem.

Your data and privacy

Repairs at Mega Mobiles are done in the shop, and we only use your passcode to test the repair with you. We never reset a console without asking, and we never look through photos, messages or apps.

It is still sensible to back up before any repair if the console turns on, just as you would before an update. If it won't turn on, bring it in anyway: most of the time the data is untouched by the fault.

Looking after it after the repair

Use a case with raised edges and a screen protector, keep the console out of hot cars and direct sun, and charge it with a good-quality cable. If anything about the repair doesn't feel right afterwards, bring it back and we will check it within the warranty.

How an Xbox One repair works at Mega Mobiles

• Check. We look at the Xbox One with you and confirm the fault.
• Quote. You get the price before any work starts, so there are no surprises.
• Repair. Most repairs take up to 60 minutes, so you can wait in the shop or pop out.
• Test. We test the repair and the rest of the console with you before you leave.

To save time, book a repair online so we can check the part is in stock, see all our Xbox repairs, or contact us with any questions.

If your Xbox One is new enough to still be under the manufacturer's warranty, check your cover with Xbox support first. For everything else, and for repairs out of warranty, we are here every day from 9am to 8pm.

Xbox One repair questions